Complaints Procedure

There is an agreed procedure set down by the Local Education Authority for dealing with any complaints about the school and other related issues. A copy of the complaints procedure is available from school. It is hoped that any complaints would be first solved informally and taken to the head teacher. The complaints procedure exists for those parents who also wish to pursue a complaint through more formal channels.

The procedure provides that:

• There should normally be an informal preliminary discussion with the Head Teacher or other appropriate school staff to see if your complaint can be resolved without recourse to the formal procedures;

• Only if an informal complaint fails to resolve the matter, a formal complaint should be made to the head teacher. This complaint must be made in writing, stating the nature of the complaint and how the school has handled it so far. The parent should send this written complaint to the head teacher.

• The head teacher will then follow the procedures and steps that

No. of Official Complaints made last year : NIL

 

 

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What Ofsted said about us in the latest Inspection May 2018


"Pupils achieve well in this school. Leaders have made important improvements since the

last inspection which have improved the quality of teaching and outcomes for pupils"

"Leaders have high expectations for all pupils. Leaders set demanding targets for the vast majority of pupils."

"The school’s provision for social, moral, spiritual and cultural education has many strengths. Leaders make sure that

pupils are required to represent themselves as role models of their faith, showing courtesy,

understanding and being welcoming to each other and visitors."

"Pupils have positive attitudes to learning. They told inspectors that they enjoy their lessons, find their teachers helpful and see

learning as important to their lives and career aspirations. Throughout the school, inspectors found high levels of commitment to school work.

Pupils quickly settle to their lessons and are often eager when responding to teachers’ questions."

 

Click here for full report